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Legal clarity for your account

When you open an account with mpo 77, you're entering into a straightforward relationship.

Account security verified at signupData protection across all regionsWithdrawal verification in place

Where we operate and what applies

mpo 77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

mpo 77 operates where local law permits. Your access to the lobby, the ability to deposit via DANA, OVO, GoPay or QRIS, and your eligibility to participate depends on local law in your region. When you open an account, we verify your location and age through

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your initial registration step. We keep your account data encrypted and do not share deposit or withdrawal history with third parties outside our payment processors. If you have questions about whether you can access mpo 77 in your location, our support team in Surabaya and across
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Indonesia is available to clarify local eligibility.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US FOR LEGAL QUESTIONS

How to contact our legal team

We keep legal and account-security questions straightforward. Reach out to us through any of these channels — we staff support every day to handle policy, account access and data-removal requests. Your withdrawal history, deposit records and personal data requests go through our secure support portal so we can verify your identity before responding.

Team online

Chat Support

Open the chat in the lobby during your session. Our team responds to account-security and legal questions the same day, and can walk you through your data or direct you to our compliance contact.

Email Inquiry

Send a formal request to our legal inbox with your account number and what you're asking for — a data export, withdrawal verification, or a policy question. Responses arrive within two working days.

Account Page

Log into mpo 77, go to Settings, then Legal & Privacy. You can request a full data export, see your deposit and withdrawal ledger, or submit a policy concern directly from your dashboard.

HOW WE SAFEGUARD YOUR ACCOUNT

Data, security and transparency

Your security is operational, not aspirational. When you deposit via DANA, OVO, GoPay or QRIS, that transaction goes through encrypted tunnels to our payment processor — we never store your full payment…

Deposit Security

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We do not store your payment method details; our processor handles that securely.

Login & Access

Your password is hashed on our servers. Every login attempt is timestamped and logged. If you see unfamiliar access, notify us immediately through the account page.

Withdrawal Verification

Every withdrawal request is cross-checked against your deposit history and account age. This prevents fraud and ensures funds go to the right place.

Data Retention

We keep your transaction history, deposit records and verification documents for two years. After that, we delete them unless regional law requires retention.

Data Export

You can request a full export of your data — account details, transaction history, deposit proof — in CSV format from your Settings page anytime.

Account Deletion

You can request permanent account closure. We delete your personal data within 30 days; anonymised transaction records stay for compliance but cannot be linked to you.

Common policy and account-security questions

Yes. Log in to mpo 77, go to your account page under Transactions, and you'll see every deposit via DANA, OVO, GoPay or QRIS and every withdrawal, with timestamps and amounts. You can also request a full export from Settings > Legal & Privacy.

Go to Settings > Account and select 'Request Closure.' We'll freeze your account immediately, ask you to withdraw any remaining balance, and delete your personal data within 30 days. Transaction records stay anonymised for regulatory purposes.

Your personal details are deleted within 30 days of account closure. Transaction data stays anonymised for two years to meet payment-industry compliance. You cannot be identified from those records.

We never store your full payment details. Your DANA, OVO, GoPay or QRIS credentials are handled by our payment processor using military-grade encryption. We only store that a deposit cleared and the amount.

Contact our support team immediately via the chat in your lobby or email. We'll verify your identity, review the transaction, and work with our payment processor to recover funds if it was fraudulent. Keep your password strong and log out after every session.

You can request deletion of personal data. Go to Settings > Legal & Privacy and submit a data-deletion request. We process it within 30 days. Some records — like anonymised transactions — must stay for law-enforcement compliance.

Your account data is stored on encrypted servers in secure data centres. Only mpo 77 staff with verified security clearance can access it. Payment processors (for DANA, OVO, GoPay and QRIS) see transaction data only. No third-party marketers see your account details.

Legal clarity for your account

How to contact our legal team

Chat Support

Email Inquiry

Account Page

Data, security and transparency

Deposit Security

Login & Access

Withdrawal Verification

Data Retention

Data Export

Account Deletion

Common policy and account-security questions

01 Can I see my full withdrawal and deposit history?

02 What happens if I want to close my account?

03 How long does mpo 77 keep my data after I leave?

04 Is my DANA, OVO, GoPay or QRIS deposit information safe with you?

05 What if I see a withdrawal I didn't make?

06 Can I request that mpo 77 delete certain records?

07 Where is my account data stored and who has access?

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