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How We Protect Your Account and Payment Information

Your privacy is built into every part of mpo 77. We keep your account credentials, payment details and withdrawal history encrypted and separate from public systems.

Encrypted account accessSecure payment processingNo data sharing without consent
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mpo 77 How We Protect Your Account and Payment Information
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Privacy Questions and Data Access Requests

Team online

Live Chat Support

Open the chat window in your account lobby during support hours (Monday–Sunday, 08:00–23:00 Jakarta time). Ask about data access, correction or deletion directly; we'll confirm your request and guide you through the next steps.

Email Support

Send privacy requests to [email protected] with your account email and username. We'll reply within 24 hours and issue a formal response within seven working days of your verified request.

Account Settings

Log into your account, go to Settings > Privacy & Data, and view what information we hold. You can update your contact details, payment methods and communication preferences from this page anytime.

HOW WE SECURE YOU

Data Handling, Cookies and Account Security

Data Encryption

All deposits, withdrawals and account logins use SSL 256-bit encryption. Your payment card details and DANA, OVO, GoPay or QRIS transaction IDs are stored in separate secure vaults, not accessible to support staff without formal verification of your identity.

Cookie Use

We use cookies to remember your login, keep your session open on the lobby, and track game-play activity on your device so you can continue a session if you refresh. These cookies are session-based and expire when you log out.

Withdrawal Verification

Before we send your payout to your DANA, OVO, GoPay or bank account, we confirm your identity via email and check that the destination account matches your account profile. This prevents unauthorized transfers.

Data Retention

We keep your account record for as long as it is active. After you close your account, we retain transaction logs for three years to comply with financial reporting rules, then delete personal identifiers.

Third-Party Access

We share data only with payment processors (DANA, OVO, GoPay, QRIS agents), our hosting provider and legal authorities when required by law. We never sell or rent your data to marketing companies.

Policy Updates

We notify you via email if this privacy policy changes materially. Your continued use of mpo 77 after an update constitutes acceptance. You can request the previous policy version from [email protected] anytime.

Privacy Policy FAQs

We collect your email, phone number, full name, date of birth and chosen payment method during account creation. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction amount and timestamp. This information is used only to verify your identity, process payouts and prevent fraud.

We delete your active account profile and personal identifiers within 30 days of closure. Transaction records remain for three years to meet financial compliance rules, then are permanently removed. You can request early deletion of non-essential data by contacting [email protected].

Yes. Log into your account, go to Settings > Privacy & Data to view your stored name, email, phone, payment methods and transaction history. To download a full data export, email [email protected] with your account email and we'll send it within seven working days.

We share data only with payment processors (DANA, OVO, GoPay, QRIS partners), our secure hosting provider and legal authorities when required by law. We never sell your personal data to advertisers, brokers or marketing firms under any circumstance.

Contact support immediately via live chat (Monday–Sunday, 08:00–23:00 Jakarta time) or email [email protected]. We'll verify your identity, lock the account, reset your password securely and review any unauthorized transactions. We typically respond within one hour.

Cookies help us keep you logged in and remember your lobby preferences, but they are not mandatory. You can play without storing cookies; however, you will need to log in each time and may not see your saved game sessions or personalized game recommendations.

Partial deletion is possible depending on local law; however, we must retain your transaction history and verification records as long as your account exists to prevent fraud and comply with financial regulations. After account closure, non-essential personal data is deleted within 30 days.

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